Work Methodology

Our work methodology ensures a structured approach is followed to support the overall project life-cycle, not just the technical implementation. The Work Methodology is illustrated below showing the key activities we follow during the project life-cycle:

Define Requirements: Assisting the client to shape the scope and key objectives for the content management project. This will involve workshops, key user meetings, sponsor buy-in presentations, and business case review.

Planning: The co-ordination and scheduling of all project resources and tasks. This will identify key milestones, responsibilities, the critical path, dependencies, as well as issues and risks. SI can also help with the strategic planning and road-map.

Project Management (PM): We follow a PM process and have many PM tools available to assist with clear status reporting and overall project co-ordination (client and third parties).

Content Identification, Collection and Migration: We assist the client with tools and processes to ensure all content is identified, collected and migrated. This stage also covers the identification of users who will take on content authoring and publication roles (Content Managers).

Design: This encompasses all areas of design, including information architecture, user centric design, creative, style guidelines, functional and technical specifications, taxonomy design and

Development: Using the inputs from the design stage to carry out the technical build of the solution.

Testing: A full testing approach is recommended, carrying out component, system, user acceptance and performance testing. Test plans and scripts are outputs of this stage.

Training: We will help define the training requirements, plan and carry out the training, as well as create training manuals for use as reference guides to the content managers.

Delivery: Assisting the client with the best deployment and launch strategy, to maximise reach, take-up, impact and longevity. We also assist with marketing and communications delivery.

Support: This is crucial, not only throughout the project life-cycle but also in the form of the SLA to maintain site availability throughout the years to come.

Review and QA: This is an ongoing process with defined milestones. This stage ensures the scope and quality of the delivery are reviewed regularly to keep project focus and maintain client satisfaction. This review milestones also enable the client to review whether or not the scope set-out at the beginning is still relevant and of business value.

Whilst we use this work methodology on all project engagements, we are happy to adopt any additional methods used by the client to meet certain internal requirements. Our work methodology is a process driven methodology and can be applied to the client’s contractual arrangements with other third parties.

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Systems Intellect, Ltd.

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